No, I don’t mean Paint.NET or SlickRun. I mean those magical things that are piped into and out of my home.
Cable and Internet
AT&T’s “U-verse” service just wired our area. They offered the same or better service than our old provider, and a much snazzier DVR unit, at a lower price, with no lock-in and really sharp 1-time incentives. Great! Sold!
Then they failed to install on time.
They called us half an hour after the scheduled install (AFTER written and telephone confirmations in the preceding days) to delay installation. Fortunately, the delay was only a week, and the installer was great.
The DVR / cablebox is far superior to our old cable-company-issued device, with picture-in-picture channel tuning (neat!), and 2 HD PLUS 2 standard DVR tuners. Yes, we have to get to FOUR shows before conflicts need resolution. Internet service has been great, and we get our advertised speeds. The service comes with a wireless router AS the cable modem, and that’s functioned great for us. (Retiring the sexy Apple Airport Extreme… *sigh*) So after the shaky start, everything has been pretty decent. I’d recommend it.
Power
Our power company also delayed scheduled maintenance, only to perform it last night. They gave a week or so of notice, then cut our power for “up to 7 hours,” which actually means 9 hours. So it was weird not to have power overnight. And it was out too long, so everything in the freezer melted. Dammit!
Transportation (my car)
OK, this isn’t technically a utility, but let’s pile it on. I brought my car in a few weeks ago for 20,000 mile maintenance and an oil change. It also, evidently, had a nail in a tire. Add $40 to the service charge, repaired tire. Well, it unrepaired itself this week. Fortunately, the dealer is taking care of everything, hooked me up with a rental, and all that. Unfortunately, since Emi isn’t actually my “spouse” yet, she can’t drive it, so I have no idea how we’ll work out the one-car-househould “drive to work” scenario for the first couple days of the week. What a fiasco.. but again, I’m very pleased with the dealership on this one.